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How does this work!?
We are a counter-style concept. You order food and drinks (including cocktails!) at the cashier, are given a number, and choose your seat. We’ll bring food and drinks to your table. You are also welcome to sit at or order from our full service bar.
Do you take reservations?
Since we are a counter-style restaurant, we want to make sure anyone who visits The Crack Shack has a seat, so we do not reserve tables. We do, however, offer event and large party options. See our Catering & Events page for more information.
Do you allow pets?
In San Diego, Encinitas and Costa Mesa, we allow dogs (on leash) and well-trained iguanas. Century City and Las Vegas have patios on which dogs are allowed, but Pasadena is all indoors so no pets permitted.
Do you have parking?
Our San Diego location has street parking and valet parking (next door at Juniper and Ivy) available. Encinitas is in a shopping center with plenty of free parking. Costa Mesa has its own free parking lot in the back . Century City is located in the Westfield Mall with parking (near Nordstrom). Pasadena has street parking available, and a garage across the street with 90 minutes free. Las Vegas is located in Park MGM, which has a fantastic valet service along with a free Self Park lot.
Can I order in advance to skip the line?
You can order online in advance for to-go food, and pick it up at our to-go window without waiting in line! However, you cannot order to dine-in in advance.
Do you offer delivery?
We do! Click “order now” on the upper right hand corner of your screen and select your location for delivery.
Do you offer nutritional information?
What about us vegans or gluten free peeps?
We can definitely feed you. Plenty of our salads, sides (including fries!) and slaws are vegan and/or gluten free, or can be made allergen-free with minor substitutions. We also have plenty of non-fried protein options like grilled chicken, smoked chicken and pollo asado–and gluten free bone-in fried chicken at the Encinitas & Costa Mesa coops, made with quinoa flour and fried separately! Visit our allergen chart, or your cashier can guide you through all of these options when you order.
Does my sandwich come with fries?
Everything on our menu is a la carte. We encourage you to order sides from our “Other Cluck,” all of which can be shared.
Why isn't your food cheaper?
Our ingredients are the absolute highest quality that we can source, from mostly organic produce from boutique local farms, to artisan baked breads, housemade condiments & sauces, and antibiotic-free, preservative-free, “beyond free-range” chicken from Jidori Farm. Our pride lies in our locally sourced, high-end ingredients. We understand that this ethos may not be important to everyone, but we strive to elevate the chicken and the egg by using the same ingredients and chef-driven attitude as we do at our original, fine dining restaurant, Juniper and Ivy.
Why can’t I choose what pieces of chicken come in my 5 or 10 piece?
We buy our birds whole from local farms including Jidori with the goal of reducing waste by selling our birds by the half (our 5 piece) and whole (our 10 piece). We do offer boneless thighs and breasts that you can purchase a la carte.
Why are you called The Crack Shack?
No, it’s not because we think our food is addicting, but thanks to those who think so! “Crack” refers to “cracking an egg”–our logo is a cracked egg meets a chicken. And our flagship location in San Diego’s Little Italy was built on a property with a metal shack, which we turned into our order window and kitchen–hence, “Shack.”
Do you sell gift cards and apparel?
Can I bring outside food or beverage?
Sorry, but no. Outside food and beverage is not allowed by health code!
But it’s my birthday!
What is a chicken oyster?
A chicken oyster is CHICKEN and comes from the chicken’s lower back–think the back love handle area. It is a small, tender piece of dark meat chicken, often known as the chef’s favorite part! And there are only two per bird, so they are quite the delicacy.
Why no waffles?
We are not your typical Southern fried chicken, but rather Southern California fried chicken. We are influenced by Southern California flavors, with Baja style poutine, slaws and salads. While we do offer some traditional sides – try our buttermilk biscuits – we strive to offer a little something different – like our chicken oysters or Mexican Poutine.
But when are you going to have waffles?
Where are you going next?
Right now, we’re growing throughout Southern California, and have a sixth location that just landed on the Las Vegas Strip – but who knows! We are owner-operated and do not foresee becoming a franchise. For further information on growth opportunities, email email@example.com
Little Italy (San Diego)
2266 Kettner Blvd
San Diego, California
407 Encinitas Blvd
196 E 17th St
Costa Mesa, California
10250 Santa Monica Blvd
Westfield Mall L1
Los Angeles, California
30 W Green Street
Park MGM (Enter from the Strip)
3770 South Las Vegas Blvd
Las Vegas, NV 89109