Contact

We are all ears! Drop a line below. 

Contact

We are all ears! Drop a line below. 

Send Us A Message

For Employment

info@crackshack.com

For Catering

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FAQs

How does this work!?

We are a counter-style concept. You order food and drinks (including cocktails!) at the cashier, are given a number, grab your silverware and sauces, and choose your seat. We will bring food and drinks to your table! You are also welcome to sit at or order from our full service bar.

Do you take reservations?

Since we are a counter-style restaurant, we want to make sure anyone who chooses The Crack Shack has a seat, so we do not reserve tables. We do, however, offer event and large party options. See our Catering & Events page for more information.

Do you allow pets?

In San Diego, Encinitas and Costa Mesa, we allow dogs (on leash) and well-trained iguanas. Century City and Las Vegas have patios on which dogs are allowed, but Pasadena is all indoors so no pets permitted.

Do you have parking?

Our San Diego and Costa Mesa locations have street parking and valet parking available. Our Encinitas restaurant is in a location with a parking lot. Century City is located at a mall with parking. Pasadena has street parking available. Our Las Vegas coop is conveniently located in Park MGM, which has a fantastic valet service.

Can I order in advance to skip the line?

You can order in advance for to-go food, and pick it up at our to-go window without waiting in line! However, you cannot order to dine-in in advance. All to-go food will be packaged to-go.

Do you offer delivery?

We do not offer delivery ourselves, but we are offered through third-party delivery services including UberEats, Postmates, GrubHub and DoorDash. We DO offer delivery for catering orders.

Do you offer nutritional information?

We do not yet have nutritional information available. This is provided after 20 stores – and maybe we’ll get there one day! If you have any dietary restrictions or allergies, please email info@crackshack.com.

What about us vegans or gluten free peeps?

We can definitely feed you. Plenty of our salads, sides (including fries!) and slaws are vegan and/or gluten free, or can be made allergen-free with minor substitutions. We also have gluten free fried chicken at select coops, made with quinoa flour and fried separately!  We also have plenty of non-fried options like grilled chicken, smoked chicken and pollo asado! Your cashier can guide you through all of these options.

Does my sandwich come with fries?

Everything on our menu is a la carte. We encourage you to order sides from our “Other Cluck,” all of which can be shared. At select coops, on Mondays only, we have “Meal Steal Monday,” where you can select any sandwich, and we’ll throw in fries and a fountain drink for just 14 bucks.

Why isn't your food cheaper?

Our ingredients are the absolute highest quality that we can source, from mostly organic produce, to antibiotic-free, preservative-free, “beyond free-range” chicken. Our pride lies in our locally sourced, high-end ingredients. We understand that this ethos may not be important to everyone, but we strive to elevate the chicken and the egg by using the same ingredients and chef-driven attitude as we do at our original, fine dining restaurant, Juniper and Ivy.

Why can’t I choose what pieces of chicken come in my 5 or 10 piece?

We buy our birds whole from local farms including Jidori with the goal of reducing waste by selling our birds by the half (our 5 piece) and whole (our 10 piece). We do offer boneless thighs and breasts that you can purchase a la carte.

Why are you called The Crack Shack?

No, it’s not because we think our food is addicting, but thanks to those who think so!  “Crack” refers to “cracking an egg”–our logo is a cracked egg meets a chicken. And our flagship location in San Diego’s Little Italy was built on a property with a metal shack, which we turned into our order window and kitchen–hence, “Shack.”

Do you sell gift cards and apparel?

We do! You can purchase gift cards here or in store. You can purchase apparel in store as well, or email info@crackshack.com for mailing options.

Can I bring outside food or beverage?

Sorry, but no. Outside food and beverage is not allowed by health code!

But it’s my birthday!

Happy Birthday!

What is a chicken oyster?

A chicken oyster is CHICKEN and comes from the chicken’s lower back–think the back love handle area. It is a small, tender piece of dark meat chicken, often known as the chef’s favorite part! And there are only two per bird, so they are quite the delicacy.

Why no waffles?

We are not your typical Southern fried chicken, but rather Southern California fried chicken. We are influenced by Southern California flavors, with Baja style poutine, slaws and salads. While we do offer some traditional sides – try our buttermilk biscuits – we strive to offer a little something different – like our chicken oysters or Mexican Poutine.

But when are you going to have waffles?

Likely never.

Where are you going next?

Right now, we’re growing throughout Southern California, and have a sixth location that just landed on the Las Vegas Strip – but who knows! We are owner-operated and do not foresee becoming a franchise. For further information on growth opportunities, email info@crackshack.com

Locations

Little Italy (San Diego)

(619) 795-3299

2266 Kettner Blvd
San Diego, California

Encinitas

(760) 230-2968

407 Encinitas Blvd
Encinitas, California

Costa Mesa

(949) 383-5040

196 E 17th St
Costa Mesa, California

Century City

(424) 320-0046

10250 Santa Monica Blvd
Westfield Mall L1
Los Angeles, California

Pasadena

(424) 901-0077

30 W Green Street
Pasadena, California

Las Vegas

(702) 820-5991

Park MGM (Enter from the Strip)
3770 South Las Vegas Blvd
Las Vegas, NV 89109